Laptop Dell Keyboard Not Working
Turn it off, wait two minutes, and restart it. You can also use contact cleaner on the key switch. Right click on the driver icon and click on Update. Next, remove all the external peripherals and unplug the power adapter too. Here is how you can do it: Right-click Start > Device manager. Method 1 Repairing a Stuck or Nonfunctional Key 1 Turn off and unplug your computer. This is an especially debilitating problem with laptops, as you cant simply swap its keyboard like you can with a desktop PC. How to Fix Keyboard Not Lighting Up. If your keyboard doesn’t work, you can turn it off. Select Search automatically for updated driver software. This will pop up a troubleshooting wizard that might alleviate the issue. Navigate to Settings > Accessibility > Keyboard, and disable sticky keys, filter keys, and toggle keys. Step 2: Click the Make the keyboard easier to use link. Click Ease of Access Turn Slow Keys/Filter Keys on or off In the. Restart your laptop. SOLVED] Dell Wireless Keyboard Not Working. Click ‘Ease of Access’ Turn. How Do I Fix My Laptop Keyboard?. Learn how to fix keyboard not lighting up by following these steps to resolve issues for when a backlit keyboard is not. Type mouse keys and select Turn Mouse Keys on or off. Then, check if the issue of keyboard numbers. One of the easy quick solution to solve your keyboard not working problem is to restart Solution 2: Uninstall your Dell laptop keyboard driver. Fix Windows 11 Dell Keyboard Not. First, try checking your hardware. Check for icons in the battery seating area to locate one that looks like a keyboard. Dell laptop users who have upgraded to Windows 10 often face this problem. There are two possible causes of your keyboard getting stuck: either your hardware has gone bust, or there are some bugs in your software. Laptop Dell Keyboard Not WorkingMake Sure USB Ports are Working Sometimes, the problem is due to a particular USB Port or all USB ports not working. Update/reinstall your keyboard driver Press Windows key + X and select Device Manager from the list. Run it and see if it finds issues. This works even if you have previously connected the keyboard or mouse and they are no longer paired. To fix it when a mechanical keyboard key isnt working or is unresponsive, unplug the keyboard or remove its batteries before trying to fix it. Step 2: View all the items in Category and click the Ease of Access link. Click the arrow next to Keyboards, then right-click on a keyboard listed and select Update Driver. Open Settings Press the “Start” button, then click the settings cog, above the power button. When the Device Manager is open scroll down to Keyboards and click on it, then double click on your keyboard. Step 3: Right-click on the affected keyboard and select Update driver. For more information, refer to Dell Knowledge base article Dell Make sure the Keyboard. • Choose Device Manager • Expand Keyboard. Alternatively, you can follow these ways to open this app in this post - 10 Ways to Open Control Panel Windows 10/8/7. Dell Laptop keyboard Not working Win 10 Upgrade. Make sure that Control your mouse with keypad is set to off. You can turn the on-screen keyboard on to use while troubleshooting your keyboard if you prefer. This Tutorial Helps to Fix Windows 11 Dell Keyboard Not Working (Solved)00:00 Intro00:10 Method 1 - Keyboard Troubleshooting00:33 Method 2 - Turn off Filter. Repair Dell Laptop Keyboard Keys. While holding the Fn key, press the NumLock key. Cant sign in as keyboard letters not working only numbers. The easiest way to unlock a Dell keyboard is to try a simple restart of the laptop. Press the Windows + I key to open settings using the on-screen keyboard. If your laptop is still under warranty, contact Dell customer support for a possible free or reduced price repair. 3 Ways to Repair Dell Laptop Keyboard Keys. Open Settings Press the “Start” button, then click the settings cog, above the power button. 1: Restart your laptop. 3) Find and expand the Keyboards section. What to Do If Keyboard Number Keys Are Not Working on Win10. If your Dell laptop has an external battery, remove it from its slot. On your keyboard, look for an Fn, F lock, or F Mode key. Method 1: Restart Your Laptop The first step you should take to unlock your Dell laptop keyboard is to restart your laptop. This reduces the chance of damage to you and your computer. For example, press Fn + Esc key to get your function keys unlocked and. Dell Laptop keyboard not working Windows 10. Solution: Update the Drivers by either updating Windows or device manager. Reinsert the battery and replug the charger. Sometimes drivers are corrupted and your keyboard stops functioning. Laptop Keyboard Not Working? (8 Ways To Fix). If you are facing a similar keyboard problem, you dont need to. Update the Keyboard drivers: 1. For example, if you were trying to type in a word processor, try opening your web browser, click in the URL bar, and see if you can type there. The keyboard is an important input device for your laptop, and if it suddenly stops working, you are likely to face certain difficulties in using your laptop. Dell Laptops keyboard keys not functioning when pressed, fix guide as follows (quick 5 min fix) 1. Suggested Quick Fixes for External Keyboards: Reseat the USB cable or wireless USB receiver. 2: Uninstall your Dell laptop keyboard dr. Go to Start , select Settings >> Accessibility Keyboard and turn on Onscreen keyboard toggle. Select the application that you want to uninstall and select Uninstall. How to Fix Dell Keyboard Not Working (Official Dell Tech Support. Press Windows+Q keys and type CMD; 2. - Check keyboard language settings. To update your Windows, go to Start > search Windows Update > Click on update. Is Your Windows Laptop Keyboard Not Working? 8 Tips to Fix It. • Restart your computer. The easiest way to unlock a Dell keyboard is to try a simple restart of the laptop. Expand the System Devices category. Right-click your keyboard driver and select Update driver. Follow the steps mentioned below to disable filter keys. In each case, try pressing the relevant key along with the Esc key. This Tutorial Helps to Fix Windows 11 Dell Keyboard Not Working (Solved)00:00 Intro00:10 Method 1 - Keyboard Troubleshooting00:33 Method 2 - Turn off Filter. – Prasanna Dec 1, 2014 at 15:53 I know you tested the keyboard in another comp to diagnose the keyboard ok But worth trying different keyboards too. Click the arrow next to Keyboards, then right-click on a keyboard listed and select Update Driver. Use Device Manager to check for keyboard driver updates. Since your keyboard doesnt work, connect your laptop with a mouse either wired or bluetooth one. This probably would help u to locate the real cause of the problem. Below are the instructions for connecting the keyboard and. If there is a keyboard icon, then a. If that does not help, • Right click Start. Click on Search automatically for the updated driver software. Similarly, if your keyboard is behaving. • Go to Update and Security>Troubleshoot menu. - Check keyboard language settings. To update your keyboard driver, follow these steps. • If it is a wired keyboard, try connecting it to a different USB port or another computer. Furthermore, if you see the keyboard malfunctioning after installing these applications, try uninstalling them to see if it fixes the issue. This may be why your keyboard may seem like it is not typing. Restart your computer Check Advanced Key Settings Update keyboard driver Use the On-Screen Keyboard Fix 1: Restart your computer Since many technical problems can be resolved by restarting, it never hurts to restart your computer and your game. Caps Lock Stuck On? Try These Fixes!. From the start menu, search and open Device Manager, using the on-screen keyboard. Go to Settings > Ease of Access > select Keyboard in the left pane and Turn OFF Filter Keys in the right-pane. Turn it off, wait two minutes, and restart it. You can turn the on-screen keyboard on to use while troubleshooting your keyboard if you prefer. com/_ylt=AwrFQq7wqldkdrA1pqFXNyoA;_ylu=Y29sbwNiZjEEcG9zAzIEdnRpZAMEc2VjA3Ny/RV=2/RE=1683495792/RO=10/RU=https%3a%2f%2fwww. G Series Computers Make sure the BIOS is updated to the latest version. To avoid potential software damage, immediately replace keyboards damaged by liquid spills. Operating System: Microsoft Windows 10 (32-bit) Suddenly my laptop wont let me login as the letters on keyboard are not working, only numbers. If you have more than one drivers, do the same for each one. Alternatively, you can follow these ways to open this app in this post - 10 Ways to Open Control Panel Windows 10/8/7. Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. How to Fix a Dell Keyboard Not Working. Wait until your laptop is turned off. The Dell Bluetooth Keyboard and Mouse must be paired both outside the operating system and then again after the operating system loads. Here, toggle Filter keys to Off. Dell PC Has keyboard not working after Windows 10 Upgrade. Alternatively, press Windows + I. While holding the Fn key, press the Esc key. 1,q,a and z keys don’t seem to work work and it’s not the. aspx?category=MK In the Select a type of product list, select your device. Keyboard Wont Type? Heres How to Unlock a …. How to update keyboard drivers on a Windows™ 10 PC: Press the Windows key and search for “Device manager. Keyboard Not Typing Letters? Here’s How To Fix It>Keyboard Not Typing Letters? Here’s How To Fix It. Go to Ease of Access > Keyboard. 5 Ways to Fix Your Backlit Keyboard When It’s Not Working on. Then, make sure you remove the tabs. Unplug the laptop and remove the battery. - Check all tabs if they are all set to United States. Now, press the power button once to start your Dell laptop. The touchpad or keyboard will not respond to User input. To properly restart your Dell laptop, you can follow these easy steps: Click on the Start Menu icon. On your keyboard, look for an Fn, F lock, or F Mode key. Similarly, if your keyboard is behaving. Mouse and keyboard problems in Windows. It is easier just to replace it. Go to the Find a setting field. Take a flat-headed tool and slip it under the keycap. Now, press and hold the power button for 15 to 20 seconds to remove all the residual power. How to update keyboard drivers on a Windows™ 10 PC: Press the Windows key and search for Device manager. The Dell Bluetooth Keyboard and Mouse must be paired both outside the operating system and then again after the operating system loads. If your laptop keyboard has stopped working, here are a slew of tricks to get back in action again. Step 3: Click Change how your mouse works and make sure Turn on Mouse Keys is unchecked. It can be entirely possible that the driver is at fault. Once in the device manager, expand the category of Keyboards. If it doesnt help press Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall the drivers. From the start menu, search and open Device Manager, using the on-screen keyboard. From the Start menu, search for Ease of Access Keyboard, and enter that menu. Learn how to fix keyboard not lighting up by following these steps to resolve issues for when a backlit keyboard is not illuminating. This Tutorial Helps to Fix Windows 11 Dell Keyboard Not Working (Solved)00:00 Intro00:10 Method 1 - Keyboard Troubleshooting00:33 Method 2 - Turn off Filter. Reinsert the battery and replug the charger. Under Device Status it should state. First of all, shut down your laptop. Type Ease of Access and select Ease of Access keyboard settings. Cause The Dell 2-in-1 laptop tablet mode sensor can automatically switch or get stuck. If that doesnt work you may have an Fn, Scroll lock, or Number lock issue. Run the Keyboard Troubleshooter. Press the Windows + R key to open Run. For a first attempt at repair if the problem is in the system, do the following: open virtual keyboard. To update your Windows, go to Start > search ‘Windows Update’ > Click on update. I cannot access the control panel to attempt to remove the keyboard driver and re Install. Method 1: Restart Your Laptop The first step you should take to unlock your Dell laptop keyboard is to restart your laptop. 2) Run Driver Easy and click the Scan Now button. If your keyboard doesn’t work, you can turn it off. Step 3: Right-click on the affected keyboard and select Update driver. Fix Windows 11 Dell Keyboard Not. How to Unlock a Keyboard Thats Locked. Restart your laptop to see whether the keyboard works now. To fix it, you should update your keyboard driver. Depending on your laptop, you should press for one time or press and hold for a few seconds. Dell Laptop keyboard Not working Win 10 Upgrade. Learn how to fix keyboard not lighting up by following these steps to resolve issues for when a backlit keyboard is not illuminating. 12 Ways To Fix Keyboard Not Working On Dell Laptop. Take the steps in the following order: Step 1: Check the batteries First of all, look for any. Take the steps in the following order: Step 1: Check the batteries First of all, look for any battery tabs that may prevent your batteries from offering power to the wireless keyboard. Save any data, close any open programs, and restart the computer. For a first attempt at repair if the problem is in the system, do the following: open virtual keyboard. Or even worse, maybe your laptops keyboard is not working at all. Your Fn key should now be unlocked. Click the arrow next to Keyboards, then right-click on a keyboard listed and select Update Driver. Turn off and unplug your computer. Then, try to use one of the Function keys. Next, navigate to System > Troubleshoot > Other troubleshooters > Keyboard (Run). If the keyboard is working but not taking the inputs properly, you can perform a Clean Bootand check. If Use Filter Keys is turned on, toggle it off to see if it helps. Use very little pressure to lift it. From the Start menu, search for Ease of Access Keyboard, and enter that menu. - Open Control Panel and look for Region and Language. Dell Laptop keyboard not working Windows 10. How to fix Dell wireless keyboard not working The first thing you should do is to pinpoint the cause of your issue. How to fix Dell wireless keyboard not working The first thing you should do is to pinpoint the cause of your issue. If your Dell laptop has an external battery, remove it from its slot. Guide For Pairing and Troubleshooting Dell Bluetooth >Guide For Pairing and Troubleshooting Dell Bluetooth. Furthermore, if you see the keyboard malfunctioning after installing these applications, try uninstalling them to see if it fixes the issue. Learn how to fix keyboard not lighting up by following these steps to resolve issues for when a backlit keyboard is not illuminating. If the keyboard is working but not taking the inputs properly, you can perform a Clean Bootand check. Often this will be enough to fix your problem. The keyboard will remain onscreen until you close it. This video will show yow how to fix keyboard not working on Dell Latitude L3520 laptop. FIX: Dell Keyboard Not Working Windows 10 #Dell Gaming G3 15 …. Restart your computer and see if the USB Keyboard is now working. When you have a wireless USB or Bluetooth mouse, install new batteries. com%2ffix-non-working-keyboard-on-dell-laptop-5119097/RK=2/RS=VPrQpV. Dell Laptops keyboard keys not functioning when pressed, fix guide as follows (quick 5 min fix) 1. Once in the device manager, expand the category of Keyboards. Unplug the laptop and remove the battery. How to Fix It When a Keyboard Wont Type. Sometimes drivers are corrupted and your keyboard stops functioning. Right-click on Keyboard and. How to Fix Keyboard Not Lighting Up (Official Dell Tech. Now restart your computer and check if the keyboard works. Learn how to fix keyboard not lighting up by following these steps to resolve issues for when a backlit keyboard is not illuminating. cpl and press Enter to open Programs and Features. Check for icons in the battery seating area to locate one that looks like a keyboard. Suggested Quick Fixes for External Keyboards: Reseat the USB cable or wireless USB receiver. Hi guys ! This video will show you how to fix Dell Laptop Keyboard Not Working in Windows 10. To update your keyboard driver, follow these steps. If not, you might have to remove the entire base of the laptop. Save any data, close any open programs, and restart the computer. When the Device Manager is open scroll down to Keyboards and click on it, then double click on your keyboard. Regards, Didi 2 people found this reply helpful · Was this reply helpful? Yes No GS GREG SHERWOOD Replied on February 22, 2020 Report abuse. Here is a link to the service manual for you laptop. Step 2: Click the Make the keyboard easier to use link. • Expand Keyboard. An outdated or corrupt driver could be the reason your keyboard isnt working. • Press Win+I Keys to open Settings. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. Step 1: In the Control Panel interface (displayed by Category ), click Ease of Access and Ease of Access Center. Troubleshoot > Other troubleshooters > Keyboard (Run). Run keyboard repair. Run keyboard repair. To unlock the Fn key on your Dell laptop, you can follow these simple steps: Locate the Fn key on your keyboard. Depending on the model of your Dell computer, and the. This video will show yow how to fix keyboard not working on Dell Latitude L3520 laptop. Cause Perform a SupportAssist diagnostic on the keyboard Duration: 00:58 Closed captions: English only. This laptop is 14 months old. Use Device Manager to check for keyboard driver updates. Method 1: Install the IntelliPoint or Intellitype software To download and install the latest version of the IntelliPoint or Intellitype software, follow these steps: Visit the following Microsoft website: http://www. Dell Laptop Keyboard Not Working – 11 Fix You Can Try>Dell Laptop Keyboard Not Working – 11 Fix You Can Try. - If that doesnt work, try pressing those. How to Fix Your Keyboard Not Working by Updating the Keyboard Driver. 1) Find and click Control Panel from the Start menu. Keyboard letters y, u, h, j, n, m, 6 & 7 are not working on >Keyboard letters y, u, h, j, n, m, 6 & 7 are not working on. Update the Keyboard drivers: 1. Driver Easy will then scan your computer and detect any problem drivers. Try a different cable and clean the keyboard. Step 1: Right-click on Start and select Device Manager. Depending on the model of your Dell computer, and the. • Right click the keyboard • Select Uninstall • Restart your computer. Dell Laptop Keyboard Not Working – 11 Fix You Can Try. Step 1: Go to Device manager on Windows. Before changing the motherboard try with all options of keyboard such as USB PS2 and the wireless keyboard. Restart your laptop to see whether the keyboard works now. The Dell Bluetooth Keyboard and Mouse must be paired both outside the operating system and then again after the operating system loads. Unscrew back panel of laptop to reveal inner workings, specifically exposing the battery pack and its screws. Method 1: Install the IntelliPoint or Intellitype software To download and install the latest version of the IntelliPoint or Intellitype software, follow these steps: Visit the following Microsoft website: http://www. How to Fix Your Keyboard Not Working by Updating the Keyboard Driver. Try selecting a different text field. Some users have reported luck fixing their keyboards by disabling the Intel Integrated Sensor Solutions driver. Open a new app, and try to type in that app. Giving your entire setup a cold, fresh boot. keyboard numeric keyboard doesnt work on windows 11. Unscrew 3 (or more) screws holding the battery pack in place, remove and set aside the battery pack. Below is a quick guide on how you can do it properly: Start by shutting down the laptop, removing the external battery, and discharging the capacitors. Suggested Quick Fixes for External Keyboards: Reseat the USB cable or wireless USB receiver. How to Fix Dell Keyboard Not Working : If youre having trouble with your keyboard (when using it from within inside Windows) try the following steps which resolve most common keyboard. Uninstall Recently Installed Application. Step 3: Scroll down to ensure the checkbox of Turn on Filter Keys isn’t ticked. To fix it when a mechanical keyboard key isnt working or is unresponsive, unplug the keyboard or remove its batteries before trying to fix it. When the Device Manager is open scroll down to Keyboards and click on it, then double click on your keyboard. You can create more problems that what you started with when attempting to repair keyboards. SOLUTION & FIX Dell Laptop keyboard problem keys …. How to Fix Your Keyboard Not Working by Updating the Keyboard Driver. To fix it, you should update your keyboard driver. Dell Laptop keyboard not working Windows 10. My up and down arrows are not working. You can also try re-plugging it at this point. 5 simple fixes for a laptop keyboard thats not working. Then go on with the following steps. Navigate to Settings > Accessibility > Keyboard, and disable sticky keys, filter keys, and toggle keys. Update the Keyboard drivers: 1. Step 4: Select search automatically for. To start your laptop in a Clean Boot state, you have to disable all third-party startup. Your laptop keyboard not working error always caused by driver. If this didn’t work, press the Fn and Esc keys at the same time. If it doesnt help press Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall the drivers. Type Ease of Access and select Ease of Access keyboard settings. Next, navigate to System > Troubleshoot > Other troubleshooters > Keyboard. Paste the commands below one by one, and to process it, press Enter: dism /online /cleanup-image /CheckHealth dism /online /cleanup-image /restorehealth Finally, run SFC: sfc /scannow. • When done, restart to see if the problem is resolved. Click ‘Ease of Access’ Turn Slow Keys/Filter Keys on or off In the. Alternatively, press Windows + I. Test the keyboard Pressing keys does nothing (keyboard is not working) Key presses are slow to respond Pressing a key once types several characters Function keys do not work Computer beeps while typing. 1) Download and install Driver Easy. Dell Laptop Keyboard Locked. Unscrew back panel of laptop to reveal inner workings,. com/hardware/download/download. Solution: Update the Drivers by either. Without a working keyboard, your computer is useless. 2 Lever out the key with a screwdriver. If this didnt fix the problem, there are more ways to fix a corrupt driver. How to fix Dell wireless keyboard not working The first thing you should do is to pinpoint the cause of your issue. Restart your laptop to see whether the keyboard works now. 1 Kudo AHernandez10 2 Bronze 83509 05-08-2016 10:47 AM. Open Settings Press the Start button, then click the settings cog, above the power button. Dell Laptops keyboard keys not functioning when pressed, fix guide as follows (quick 5 min fix) 1. Expand the Keyboard menu. Dell Laptop Keyboard Locked – 6 Ways to Unlock your Dell >Dell Laptop Keyboard Locked – 6 Ways to Unlock your Dell. How to Fix Keyboard Not Lighting Up (Official Dell Tech Support). Expand the keyboard section. Such hardware issues usually come unannounced. How to update keyboard drivers on a Windows™ 10 PC: Press the Windows key and search for “Device manager. 7K views 1 year ago dell laptop tips and tricks This video will show yow how to fix keyboard not working on Dell Gaming G3 15 3500 laptop. Some Dell 2-in-1 laptops have a sensor that can automatically switch them from laptop mode to tablet mode. A keyboard that you can use to move around the screen and enter text will appear on the screen. Restart your computer Check Advanced Key Settings Update keyboard driver Use the On-Screen Keyboard Fix 1: Restart your computer Since many technical problems can be resolved by restarting, it never hurts to restart your computer and your game. Try plugging in a USB keyboard first to prove that it is the laptops keyboard that is the problem. How to Fix Dell Keyboard Not Working : If you’re having trouble with your keyboard (when using it from within inside Windows) try the following steps which resolve most common. If your keyboard keys are sticky, turn off the computer and unplug the keyboard. Right click Starts button ( or press windows key and X key at the same time) 2. No Response when Using the Touchpad or Keyboard Dell 2-in-1 laptops that have a tablet mode, may experience the touchpad or keyboard not working in the Operating System (OS) or in the BIOS. • Look for Keyboard trouble-shooter. Depending on the model of your Dell computer, and the. If updating your driver fails to unlock your keyboard, try this method instead (use at your own risk). Dell PC Has keyboard not working after Windows 10 Upgrade. If your laptop is still under warranty, contact Dell customer support for a possible free or reduced price repair. 2) Select Device Manager when View by Large icons. 3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. Below is a quick guide on how you can do it properly: Start by shutting down the laptop, removing the external battery, and discharging the capacitors. Unscrew back panel of laptop to reveal inner workings, specifically exposing the battery pack and its screws. If your keyboard doesn’t work, you can turn it off. 1zxRoqcJ1ihkEyVBphlg- referrerpolicy=origin target=_blank>See full list on lifewire. Try a different cable and clean the keyboard. You will see an image similar to the one below. No Response when Using the Touchpad or Keyboard Dell 2-in-1 laptops that have a tablet mode, may experience the touchpad or keyboard not working in the Operating System (OS) or in the BIOS. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. To update your keyboard driver, follow these steps. Ive tried rebooting with battery out etc Ive even tried a factory reset. Right-click on Keyboard and go to properties. Sometimes drivers are corrupted and your keyboard stops functioning. This reduces the chance of damage to you and your computer. How to Fix Keyboard Not Lighting Up. Herere 5 Ways to Fix Laptop Keyboard Not Working Windows 10/11. Furthermore, if you see the keyboard malfunctioning after installing these applications, try uninstalling them to see if it fixes the issue. Right click on the driver icon and click on Update Driver Software. Dell Laptops keyboard keys not functioning when pressed, fix guide as follows (quick 5 min fix) 1. Right-click the keyboard entry and select the. If that does not help, • Right click Start. How do I fix my Dell laptop keyboard not working? Solution 1: Restart your laptop. Check Your Keyboard for Dirt and Grime. Right-click on CMD and choose Run as Administrator; 3. Open Settings by right-clicking on the Start Menu and choosing Settings. Below are the instructions for connecting the keyboard and mouse outside of the operating system. Expand the keyboard section. work work and it’s not the >1,q,a and z keys don’t seem to work work and it’s not the. Some users have reported luck fixing their keyboards by disabling the Intel Integrated Sensor Solutions driver. Keyboard Wont Type? Heres How to Unlock a Keyboard on. Guide For Pairing and Troubleshooting Dell Bluetooth …. Your wireless mouse or keyboard does not respond or you >Your wireless mouse or keyboard does not respond or you. Now, press and hold the power button for 15 to 20 seconds to remove all the residual power. Save any data, close any open programs, and restart the computer. If there is a keyboard icon, then a single screw under the cover will let you remove the keyboard. Select your keyboard, right-click on it and select Uninstall device.